Support — Potl

Need a hand, have an idea, or want to say hello? We’re a small, family-run app and we read every message — usually replying within a few days.

Is Potl free?

Yes — there will always be a generous free version, enough to keep your whole someday list and your timeline. Down the road we may offer optional keepsakes and extras, but the heart of it stays free.

What devices does it work on?

Potl runs on iPhone and iPad today, and looks great on both, synced across your household's devices. Android is on the way.

How do I get the app?

Potl is free on the App Store — download it here for iPhone and iPad.

How do I delete my account and data?

Email thenexttripapp@gmail.com from your account's email address with the subject "Delete my account," and we'll permanently remove your account, lists, photos, and household data within a reasonable period — and confirm when it's done. You can also edit or delete individual trips, photos, and people in the app any time.

Can I export my data?

Yes — email us and we'll help you get a copy of your content in a portable format.

I found a bug. Where do I report it?

Thank you! Drop us a note at thenexttripapp@gmail.com with your device and app version, and we'll dig in.

Email us

We're a small team and read everything. thenexttripapp@gmail.com

For how we handle your information, see our Privacy Policy. For the rules of using Potl, see our Terms of Service.